CUSTOMER SUPPORT

Our primary mission at Airus is to provide our customers with efficient and reliable products and services that meet their specific needs.

Airus has professional R&D department to provide them with access to:

One-stop Service


Service integrating design, measurement. production, delivery, installation, and after-sales service.

Customized Design


We support custom service, if you have special custom needsplease inform the sales staff before placing an order.

Quality Control


Airus has obtained lS09001,1S014001,CE, EAC, ATEX andother certifications, and the quality is guaranteed.

Strict Production Process


Every step of the production process is strictly controlled productquality, and only qualified products will be sent to customers.

24 hours after sales technical support


Our sales and engineering teams will respond within 24 hours and try to help you solve the problem.

User Training


We provide both online and offline training services. There arealso product training videos for you to use.

Spare Parts

Spare Parts


We work hard to understand your needs and benchmark against
industry standards to create flexible and competitive support programs that we are proud to offer you. We tailor our plans to your specific needs, so you never pay for what you don’t need.

Stock

Stock


We maintain a large stock of products to support our customer base in North America, South East Asia and the Middle East, ensuring that we can deliver products to your address as quickly as possible.

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